Multi-scenario adaptability, providing flexible solutions to meet diverse service needs
5G optical port and 5G electrical port for flexible networking
Upgraded to Wi-Fi 6E, a combined data rate of up to 7.780 Gbps
PoE and DC power supply, flexible deployment
Unified WIS cloud management, intelligent O&M

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Features

Product Overview
The RG-AP880-E is a Wi-Fi 6E wireless access point that delivers tri radios, high performance, and enterprise-grade encryption. Its hybrid cloud management mode and high-density access design allow the RG-AP880-E to be flexibly deployed in high-quality network scenarios, such as classrooms, dormitories, and large venues in the education industry, outpatient clinics and mobile ward rounds in the medical industry, and large conference centers in government and commerce industries.

Product Highlights
Ultra-High Performance
Tri-band design (2.4 GHz + 5 GHz + 6 GHz), six spatial streams, 1024-Quadrature Amplitude Modulation (QAM) high-speed access, and up to 7.780 Gbps peak data rate, realizing high-speed wireless access experience
Wi-Fi 6E technology to leverage 6 GHz spectrum resources and deliver a data rate of up to 4.804 Gbps at 6 GHz radio, providing supreme wireless experience to users
RF power adjustment and intelligent channel allocation to solve the problems such as co-channel interference and adjacent channel interference, thereby improving network transmission efficiency and stability

Flexible Networking
Local and cloud management modes, and intelligent wireless network optimization, reducing TCO and maximizing ROI
Access through optical and Ethernet cables for flexible networking and high-speed backhaul over 5 Gbps wired links
IEEE 802.11k/v/r support, roaming stickiness optimization, and client steering, achieving seamless roaming and improved user experience
Rich IoT features: PoE output, Bluetooth 5.1, and wireless locating

High Security and Reliability
Encryption and authentication technologies including Wi-Fi Protected Access 3 (WPA3), enhanced open security, 802.1X, and Private Pre-shared Key (PPSK), enhancing data security
Dynamic Frequency Selection (DFS), optimizing the use of available RF spectrum to prevent radar channel interference
Cyclic Delay/Shift Diversity (CDD/CSD), Maximum Ratio Combining (MRC), Space-Time Block Coding (STBC), and Low-Density Parity Check (LDPC), improving the signal quality, signal receiving, and reliability and performance of data transmission
Transmit beam-forming (TxBF) expands the signal coverage and enhances the reliability of specific devices, thereby improving the data rate
Intelligent identification and monitoring, multicast-to-unicast conversion, and other features, enhancing network security and reliability

Specifications

Hardware Specifications	RG-AP880-E
802.11n	Four spatial streams ● Radio 1 – 2.4 GHz: 2x2 MIMO, two spatial streams ● Radio 2 – 5 GHz: 2x2 MIMO, two spatial streams Channels: ● Radio 1 – 2.4 GHz: 20 MHz and 40 MHz ● Radio 2 – 5 GHz: 20 MHz and 40 MHz Combined peak data rate: 600 Mbps ● Radio 1 – 2.4 GHz: 6.5 Mbps to 300 Mbps (MCS0 to MCS15 ) ● Radio 2 – 5 GHz: 6.5 Mbps to 300 Mbps (MCS0 to MCS15) Radio technologies: Orthogonal Frequency-Division Multiplexing (OFDM) Modulation types: BPSK, QPSK, 16-QAM, 64-QAM Packet aggregation: ● Aggregate MAC Protocol Data Unit (A-MPDU) ● Aggregate MAC Service Data Unit (A-MSDU) Dynamic Frequency Selection (DFS) Cyclic Delay/Shift Diversity (CDD/CSD) Maximum Ratio Combining (MRC) Space-Time Block Coding (STBC) Low-Density Parity Check (LDPC) Transmit beam-forming (TxBF)
802.11ac	Two spatial streams ● Radio 2 – 5 GHz: 2x2 MIMO, two spatial streams Channels: ● Radio 2 – 5 GHz: 20 MHz, 40 MHz, 80 MHz, and 160 MHz Combined peak data rate: 1.733 Gbps ● Radio 2 – 5 GHz: 6.5 Mbps to 1.733 Gbps (MCS0 to MCS9) Radio technologies: Orthogonal Frequency-Division Multiplexing (OFDM) Modulation types: BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM Packet aggregation: ● Aggregate MAC Protocol Data Unit (A-MPDU) ● Aggregate MAC Service Data Unit (A-MSDU) Dynamic Frequency Selection (DFS) Cyclic Delay/Shift Diversity (CDD/CSD) Maximum Ratio Combining (MRC) Space-Time Block Coding (STBC) Low-Density Parity Check (LDPC) Transmit beam-forming (TxBF)
802.11ax	Eight spatial streams ● Radio 1 – 2.4 GHz: 2x2 uplink/downlink MU-MIMO, two spatial streams ● Radio 2 – 5 GHz: 2x2 uplink/downlink MU-MIMO, two spatial streams ● Radio 3 – 6 GHz: 4x4 uplink/downlink MU-MIMO, four spatial streams Channels: ● Radio 1 – 2.4 GHz: 20 MHz and 40 MHz ● Radio 2 – 5 GHz: 20 MHz, 40 MHz, 80 MHz, and 160 MHz ● Radio 3 – 6 GHz: 20 MHz, 40 MHz, 80 MHz, and 160 MHz Combined peak data rate: 7.780 Gbps: ● Radio 1 – 2.4 GHz: 8.6 Mbps to 0.574 Gbps (MCS0 to MCS11) ● Radio 2 – 5 GHz: 8.6 Mbps to 2.402 Gbps (MCS0 to MCS11) ● Radio 3 – 6 GHz: 8.6 Mbps to 4.804 Gbps (MCS0 to MCS11) Radio technologies: uplink/downlink Orthogonal Frequency-Division Multiple Access (OFDMA) Modulation types: BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM, 1024-QAM Packet aggregation: ● Aggregate MAC Protocol Data Unit (A-MPDU) ● Aggregate MAC Service Data Unit (A-MSDU) Dynamic Frequency Selection (DFS) Cyclic Delay/Shift Diversity (CDD/CSD) Maximum Ratio Combining (MRC) Space-Time Block Coding (STBC) Low-Density Parity Check (LDPC) Transmit beam-forming (TxBF) WPA3
Antenna	Wi-Fi ● 2.4 GHz: two built-in omnidirectional antennas, with peak antenna gain of 5.4 dBi. ● 5 GHz: two built-in omnidirectional antennas, with peak antenna gain of 5.2 dBi. ● 6 GHz: four built-in omnidirectional antennas, with peak antenna gain of 5.4 dBi. Bluetooth ● One integrated vertically polarized omnidirectional antenna, with peak antenna gain of 4.6 dBi.
Port	1 x 100/1000/2.5G/5GBase-T port 1 x 5GE SFP/RJ45 combo port, compatibility with 1GE and 2.5GE modules, shared with one 100/1000/2.5G/5GBASE-T port 1 x 10/100/1000Base-T port 1 x RJ45 console port (serial console port) 1 x USB 3.0 (Type-A connector) 1 x Bluetooth 5.1
Status LED	1 x multi-color system status LED ● AP power-on status ● Software initialization status and upgrade status ● Uplink service interface status ● Wireless user online status ● CAPWAP tunnel timeout ● Specific AP locating
Button	1 x Reset button ● Press the button for shorter than 2 seconds. Then the device restarts. ● Press the button for longer than 5 seconds. Then the device restores to factory settings.
Dimensions (W x D x H)	Main unit: 230 mm x 230 mm x 51 mm (9.06 in. x 9.06 in. x 2.01 in.) Shipping: 284 mm x 262 mm x 124 mm (11.18 in. x 10.31 in. x 4.88 in.)
Weight	Main unit: 1.0 kg (2.20 lbs) Mounting bracket: 0.1 kg (0.22 lbs) Shipping: 1.25 kg (2.76 lbs)
Mounting	Wall/Ceiling-mount (a mounting bracket is delivered with the main unit)
Lock option	Kensington lock and securing latch
Input power supply	The AP supports the following two power supply modes: ● 54 V DC/1.1 A power input over DC connector: The DC connector accepts 2.1 mm/5.5 mm center-positive circular plug. A DC power supply needs to be purchased independently. ● PoE input over LAN 1: The power source equipment (PSE) complies with IEEE 802.3af/at/bt standard (PoE/PoE+/PoE++). Note: If both DC power and PoE are available, DC power is preferred.
Maximum power consumption	Maximum power consumption: 40 W ● DC power: 40 W, 2.4 GHz radio 2x2, 5 GHz radio 2x2, 6 GHz radio 4x4, LAN 2 for PoE supply, and USB port enabled ● 802.3af (PoE): 12.95 W, 2.4 GHz radio 1x1, 5 GHz radio 1x1, 6 GHz radio 1x1, LAN 2 and USB port that fail to provide power for external devices (PoE out disabled of LAN 2 and USB port disabled) ● 802.3at (PoE+): 23 W, 2.4 GHz radio 2x2, 5 GHz radio 2x2, 6 GHz radio 4x4, LAN 2 and USB port that fail to provide power for external devices (PoE out disabled of LAN 2 and USB port disabled) ● 802.3bt (PoE++): 40 W, 2.4 GHz radio 2x2, 5 GHz radio 2x2, 6 GHz radio 4x4, LAN 2 for PoE supply, and USB port enabled ● Idle mode: 10.3 W
External power supply	When powered by 802.3bt (PoE++), the AP can supply power to an external device. ● The USB port can source 1 A/5 W power to an attached device. ● The LAN 2 port can source 48 V/12.95 W power to an IoT unit.
Environment	Storage temperature: –40°C to +70°C (–40°F to +158°F) Storage humidity: 5% RH to 95% RH (non-condensing) Storage altitude: –500 m to +5,000 m (–1640.42 ft. to +16,404.20 ft.) Operating temperature: –10°C to +50°C (14°F to 122°F) Operating humidity: 5% RH to 95% RH (non-condensing) Operating altitude: –500 m to +4,000 m (–1,640.42 ft. to +13,123.36 ft.) Note: At an altitude in the range of 1,800–4,000 m (5,905.51–13,123.36 ft.), every time the altitude increases by 166 m (544.62 ft.), the maximum temperature decreases by 1°C (1.8°F).
Mean Time Between Failure (MTBF)	200,000 hours (22 years) at the operating temperature of 25°C (77°F)
System memory	512 MB DRAM, 256 MB flash
Transmit power	2.4 GHz ● Maximum transmit power: 27 dBm (500 mW) ● Minimum transmit power: 7 dBm (5.01 mW) 5 GHz ● Maximum transmit power: 30 dBm (1000 mW) ● Minimum transmit power: 6 dBm (3.98 mW) 6 GHz ● Maximum transmit power: 26 dBm (398 mW) ● Minimum transmit power: 9 dBm (7.94 mW) Note: ● Adjusting the transmit power by percentage (recommended) and in 1dBm increments. ● The transmit power is limited by local regulatory requirements. For details, see WLAN Country or Region Codes and Channel Compliance.

The following table lists the radio frequency performance of Wi-Fi including different frequency bands, protocols, and date rates. It is country-specific, and Ruijie Networks reserves the right of interpretation.

Radio Frequency Performance	RG-AP880-E
Frequency Band and Protocol	Data Rate	Maximum Transmit Power per Transmit Chain	Maximum Receive Sensitivity per Receive Chain
2.4 GHz, 802.11b	1 Mbps	24 dBm	-96 dBm
	2 Mbps	24 dBm	-95 dBm
	5.5 Mbps	23 dBm	-93 dBm
	11 Mbps	22 dBm	-89 dBm
2.4 GHz, 802.11g	6 Mbps	24 dBm	-91 dBm
	24 Mbps	23 dBm	-85 dBm
	36 Mbps	23 dBm	-80 dBm
	54 Mbps	21 dBm	-74 dBm
2.4 GHz, 802.11n (HT20)	MCS0	24 dBm	-90 dBm
2.4 GHz, 802.11n (HT20)	MCS7	20 dBm	-70 dBm
2.4 GHz, 802.11n (HT40)	MCS0	24 dBm	-90 dBm
2.4 GHz, 802.11n (HT40)	MCS7	20 dBm	-70 dBm
2.4 GHz, 802.11ax (HE20)	MCS0	24 dBm	-90 dBm
2.4 GHz, 802.11ax (HE20)	MCS11	16 dBm	-62 dBm
2.4 GHz, 802.11ax (HE40)	MCS0	24 dBm	-88 dBm
2.4 GHz, 802.11ax (HE40)	MCS11	16 dBm	-60 dBm
5 GHz, 802.11a	6 Mbps	23 dBm	-91 dBm
	24 Mbps	22 dBm	-85 dBm
	36 Mbps	22 dBm	-80 dBm
	54 Mbps	21 dBm	-74 dBm
5 GHz, 802.11n (HT20)	MCS0	23 dBm	-90 dBm
5 GHz, 802.11n (HT20)	MCS7	20 dBm	-68 dBm
5 GHz, 802.11n (HT40)	MCS0	23 dBm	-88 dBm
5 GHz, 802.11n (HT40)	MCS7	20 dBm	-68 dBm
5 GHz, 802.11ac (VHT20)	MCS0	23 dBm	-90 dBm
5 GHz, 802.11ac (VHT20)	MCS9	18 dBm	-68 dBm
5 GHz, 802.11ac (VHT40)	MCS0	23 dBm	-88 dBm
5 GHz, 802.11ac (VHT40)	MCS9	18 dBm	-63 dBm
5 GHz, 802.11ac (VHT80)	MCS0	23 dBm	-85 dBm
5 GHz, 802.11ac (VHT80)	MCS9	18 dBm	-60 dBm
5 GHz, 802.11ax (HE20)	MCS0	23 dBm	-90 dBm
5 GHz, 802.11ax (HE20)	MCS11	16 dBm	-60 dBm
5 GHz, 802.11ax (HE40)	MCS0	23 dBm	-86 dBm
5 GHz, 802.11ax (HE40)	MCS11	16 dBm	-56 dBm
5 GHz, 802.11ax (HE80)	MCS0	23 dBm	-83 dBm
5 GHz, 802.11ax (HE80)	MCS11	16 dBm	-53 dBm
5 GHz, 802.11ax (HE160)	MCS0	23 dBm	-81 dBm
5 GHz, 802.11ax (HE160)	MCS11	16 dBm	-51d Bm
6GHz 802.11ax (HE20)	MCS0	22 dBm	-90 dBm
6GHz 802.11ax (HE20)	MCS11	16 dBm	-60 dBm
6GHz 802.11ax (HE40)	MCS0	22 dBm	-86 dBm
6GHz 802.11ax (HE40)	MCS11	16 dBm	-56 dBm
6GHz 802.11ax (HE80)	MCS0	22 dBm	-83 dBm
6GHz 802.11ax (HE80)	MCS11	16 dBm	-53 dBm
6GHz 802.11ax (HE160)	MCS0	22 dBm	-81 dBm
6GHz 802.11ax (HE160)	MCS11	16 dBm	-51 dBm

Note: Available frequency bands may vary with countries or regions. To use the above-mentioned frequency bands, ensure that they are supported in your country or region. For details, see WLAN Country or Region Codes and Channel Compliance.

Software Specifications	RG-AP880-E
Basic Function
Applicable software version	RGOS11.9(6)W3B4 or later
WLAN
Maximum number of associated STAs	1,536 (up to 512 STAs per radio)
Practical maximum client count indication (per device)	320
Maximum number of BSSIDs	45 (up to 15 BSSIDs per radio)
Maximum number of WLAN IDs	15
STA management	SSID hiding Each SSID can be configured with the authentication mode, encryption mechanism, and VLAN attributes independently. Remote Intelligent Perception Technology (RIPT) Intelligent STA identification technology Intelligent load balancing based on the STA quantity or traffic
STA limiting	SSID-based STA limiting Radio-based STA limiting
Bandwidth limiting	STA/SSID/AP-based rate limiting
CAPWAP	IPv4/IPv6 CAPWAP Layer 2 and Layer 3 topology between an AP and an AC An AP can automatically discover the accessible AC. An AP can be automatically upgraded through the AC. An AP can automatically download the configuration file from the AC. CAPWAP through NAT
Data forwarding	Centralized and local forwarding
Wireless roaming	Layer 2 and Layer 3 roaming
Wireless locating	MU and TAG device locating
Security and Authentication
Authentication and encryption	Remote Authentication Dial-In User Service (RADIUS) PSK, UPSK and web authentication QR code-based guest authentication, SMS authentication, and MAC address bypass (MAB) authentication Data encryption: WEP (64/128 bits), WPA (TKIP), WPA-PSK, WPA2 (AES), WPA3-Enterprise, WPA3-Individual
Data frame filtering	Allowlist, static blocklist, and dynamic blocklist
WIDS	Wireless Intrusion Detection System(WIDS) Wireless Intrusion Protection System(WIPS) User isolation Rogue AP detection and containment
Dynamic Policy	IP standard ACL, MAC extended ACL, IP extended ACL, and expert-level ACL IPv6 ACL Time range-based ACL ACL based on a Layer 2 interface ACL based on a Layer 3 interface Ingress ACL based on a wireless interface Dynamic ACL assignment based on 802.1X authentication (used with the AC) CoA/DM
CPP	CPU Protect Policy (CPP)
NFPP	Network Foundation Protection Policy (NFPP)
Routing and Switching
MAC	Static and filtered MAC addresses MAC address table size: 2,048 Maximum number of static MAC addresses: 2,048 Maximum number of filtered MAC addresses: 2,048
Ethernet	Jumbo frame length: 1,518 Full-duplex and half-duplex modes of interfaces IEEE802.1p and IEEE802.1Q Optical module information display, alarms about faults, and diagnosis parameter measurement (QSFP+/SFP+/SFP)
VLAN	Interface-based VLAN assignment Maximum number of SVIs: 200 Maximum number of VLANs: 4,094 VLAN ID range: 1–4,094
ARP	ARP entry aging, gratuitous ARP learning, and proxy ARP Identification of IP address conflict among downlink users Maximum number of ARP entries: 2,048 ARP check
IPv4 services	Static and DHCP-assigned IPv4 addresses NAT, FTP ALG and DNS ALG
IPv6 services	IPv6 addressing, Neighbor Discovery (ND), ICMPv6, IPv6 ping IPv6 DHCP client DNSv6 client TFTPv6 client
IP routing	IPv4/IPv6 static route Maximum number of static IPv4 routes: 1,024 Maximum number of static IPv6 routes: 1,000
Multicast	Multicast-to-unicast conversion
VPN	PPPoE client IPsec VPN
Network Management and Monitoring
Network management	NTP server and NTP client SNTP client SNMPv1/v2c/v3 Fault detection and alarm Information statistics and logging
Network management platform	Web management (Eweb)
User access management	Console, Telnet, SSH, FTP client, FTP server, and TFTP client
Switchover among Fat, Fit, and cloud modes	When the AP works in Fit mode, it can be switched to Fat mode through an AC. When the AP works in Fat mode, it can be switched to Fit mode through the console port or Telnet mode. When the AP works in cloud mode, it can be managed through Ruijie Cloud.

The following value-added software functions can be achieved with the WIS solution (used with RG-iData-WIS and wireless controller).

Value-added Software	RG-AP880-E
Intelligent O&M
Experience	Network operation analysis, such as device stability and signal coverage Measuring users' network experience based on indicators such as the latency, packet loss, signal strength, and channel utilization, and visualizing results of the network experience Statistics on the number of online and offline failures of STAs associated with different APs, average signal strength, and other parameters VIP monitoring and alarm, and custom alarm thresholds STA global experience map and experience coverage evaluation based on the time range STA access protocol replay and fine-grained STA fault diagnosis Note: To support the preceding functions, ensure that the AP works in Fit mode.
Network optimization	Network performance optimization, including one-click network optimization and scenario-based optimization Client steering to cope with roaming stickiness, and experience indicator comparison Client steering to cope with remote association, and experience indicator comparison One-click diagnosis – analyzing problems and providing suggestions
Big data	Baseline analysis – recording the configuration, version, and other changes, and tracking network KPI changes Time capsule – analyzing the device version and configuration change history
Regional analysis	Batch generation of building floor information – uploading floor plans, and dragging and dropping AP positions
One-click report	One-click health report – generating a report on the overall operation of a network
Security radar	Unauthorized Wi-Fi signal location, presentation by category, and containment
Cloud Management
Management and maintenance	Uniformly connecting, managing, and maintaining APs, ACs, and other devices, batch device configuration and upgrade, and other functions Deployment through Zero Touch Provisioning (ZTP) – creating configuration templates and automatically applying configured templates One-click discovery of the wired and wireless network topology and topology generation
Cloud Authentication
Authentication mode	SMS authentication, fixed account authentication, one-click authentication, Facebook authentication, Instagram authentication, voucher authentication, and other authentication modes Authentication implemented in the cloud, without the need to deploy the local authentication server
Customized portal	Customized Portal authentication page for mobile phones and PCs
SMS gateway	Interconnection with SMS gateways of GUODULINK and Alibaba Cloud
Platform Capabilities
Big data capabilities	Mainstream persistence solutions based on Hadoop, MongoDB, and MySQL, providing distributed storage capabilities Spark-based big data computing capabilities Data warehouse building based on Hive, and data model conversion, integration, and other functions
Hierarchy and decentralization	Authorizing different applications for different users to meet service needs of different departments Granting operation permissions to administrators in different scenarios
System management	Account operation, authorization configuration, email configuration, configuration backup, exception alarms, and other system management functions

Note: For details, refer to the latest hybrid cloud management solution.

Regulatory Compliance	RG-AP880-E
Regulatory compliance	EN 55032, EN 55035, EN 61000-3-3, EN IEC 61000-3-2, EN 301 489-1, EN 301 489-3, EN 301 489-17, EN 300 328, EN 301 893, EN 300 440, FCC Part 15, ETSI EN 303 687, EN IEC 62311, IEC 62368-1, and EN 62368-1

* For more country-specific regulatory information and approvals, contact your local sales agency.

Note：

EU simplified DoC: Hereby, [Ruijie Networks Co., Ltd.] declares that the radio equipment type [RG-AP880-E] is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.ruijienetworks.com/.
UK simplified DoC: Hereby, [Ruijie Networks Co., Ltd.] declares that the radio equipment type [RG-AP880-E] is in compliance with UK Radio Equipment Regulation 2017. The full text of the UK declaration of conformity is available at the following internet address: https://www.ruijienetworks.com/.
The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/ IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI)

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Order Information

Model	Description
RG-AP880-E	Wi-Fi 6E 802.11ax-compliant indoor high-density wireless access point Tri radios, eight spatial streams, peak data rate of 7.780 Gbps ● Radio 1: 2.4 GHz: two spatial streams, 2x2 MU-MIMO, peak data rate of 574 Mbps ● Radio 2: 5 GHz: four spatial streams,2x2 MU-MIMO, peak data rate of 2.402 Gbps ● Radio 2: 6 GHz: four spatial streams, 4x4 MU-MIMO, peak data rate of 4.804 Gbps 802.11a/b/g/n/ac/ax, switching between Fat, Fit, and cloud modes, and 802.3af/at/bt PoE and local DC power supply Note: ● The power source equipment (PSE) needs to be purchased separately. ● The DC power supply needs to be purchased separately, and the output voltage/current must be 54 V/1.1 A.

Model

Description

RG-AP880-E

Wi-Fi 6E 802.11ax-compliant indoor high-density wireless access point

Tri radios, eight spatial streams, peak data rate of 7.780 Gbps

● Radio 1: 2.4 GHz: two spatial streams, 2x2 MU-MIMO, peak data rate of 574 Mbps

● Radio 2: 5 GHz: four spatial streams,2x2 MU-MIMO, peak data rate of 2.402 Gbps

● Radio 2: 6 GHz: four spatial streams, 4x4 MU-MIMO, peak data rate of 4.804 Gbps

802.11a/b/g/n/ac/ax, switching between Fat, Fit, and cloud modes, and 802.3af/at/bt PoE and local DC power supply

Note:

● The power source equipment (PSE) needs to be purchased separately.

● The DC power supply needs to be purchased separately, and the output voltage/current must be 54 V/1.1 A.

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Tips: Product information and performance will be affected by upgrade iteration, specific environment and other factors, so FAQ content is for reference only. For further information, please contact online support.

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